Cuyabeno tours and cuyabeno jungle lodge Green Forest Ecolodge Policy

Child Policy:

Children from the age of 2 years are welcome at the ecolodge under the responsability of their parents. Children from 3 - 10 years receive the 30% off discount of the normal price. We recommend that families book a private bungalow, subject to availability.
A total of 3 children can be accommodated in camp at any time.
11 years and older: Considered as adults and accommodated in their own spaces. Pay full adult rates.

Cancellation Policy

  • 25% of the total if cancelled fifteen days in advance.
  • 50% of the total if cancelled two or seven days in advance.
  • 50% of the total if few of the total booked rooms are cancelled.
  • 100% if cancelled one day prior to booking or on the same day.
  • Credit/Debit card cancellations will be charged 5% extra.

FOR GROUPS / ON NATIONAL HOLIDAY DATES (CARNIVAL, NEW YEARS EVE & LONG WEEKENDS)

  • 25% of the total if cancelled twenty one days in advance.
  • 50% of the total if cancelled fifteen days in advance.
  • 50% of the total if few of the total booked rooms are cancelled.
  • 100% of the total if cancelled seven days in advance or later.
  • Credit/Debit card cancellations will be charged 5% extra.


IMPORTANT INFORMATION

  • Website Bookings. Always check your cancellation policy as non refundable, non transferable bookings cannot be changed, amended or cancelled by the hotel.
  • The remaining balance of your total room cost including taxes is due on check in at the hotel. Our hotel accepts cash (US Dollars).
  • Traveler’s checks are not accepted.
  • There are no refunds or credits issued for early checkouts.